Director, Product Management

ESSENTIAL DUTIES AND RESPONSIBILITIES: Own the 1-year and 3-year product strategy (roadmap) focusing on increased conversion, easy shopping, revenue growth, profitability, customer satisfaction, attrition, and retention Gather ideas and requirements from customers and stakeholders across teams to define market opportunities and customer expectations Create clear business cases, including ROI, for new features or supporting tools Coordinate with our Business Systems Analysts to develop requirement documents, functional specifications, operations and maintenance guides, training materials, and use cases Collaborate with our Project Management Team to sponsor new projects throughout the development lifecycle: clearly define the scope of work, approve relevant designs, support User Acceptance Testing, define any training needs, and champion launch preparations Define and maintain performance monitoring metrics for relevant storefront features and assess the value of our vendors against the current landscape Define and sponsor A/B tests based on conversion and KPIs Prepare and refine periodic product management reports that provide visibility to the eCommerce Leadership Team Monitor key business and customer metrics to ensure an always optimized site Work with UX to maintain visual guidelines to ensure consistent representation of the brand across the web experience Develop deep understanding of visual design & UX principles based on performance and apply learnings through complete wireframes and flow charts Have a strong point of view on design elements and interactions and how it pertains to a better user experience overall Lead, coach, and develop other product managers within the team   QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 10 years of professional experience in a product management capacity within an eCommerce organization, a software development company, or a services organization as a consultant to B2C companies 3+ years of leadership/management experience Deep knowledge of the way consumers shop online, with 3-5 years exposure to eCommerce is a plus Experience building roadmaps for large consumer-facing products Experience in aggressive A/B testing in terms of performance, conversion, and engagement optimization Ability to quickly understand, simplify, internalize and communicate complex or technical concepts Emphasis on user-driven product design and data-driven refinement Demonstrated experience managing stakeholder needs against limited resources, while maintaining buy-in Articulate and collaborative, with an ability to effectively communicate using data Strong rapport with technical teams and a deep understanding of the full software-development lifecycle High level of competency and familiarity with Google Analytics, Adobe, Workfront, and/or similar analytic tools and tracking tools Passion for online shopping, fashion, online retail environments
Salary Range: NA
Minimum Qualification
11 - 15 years

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